FAQ’s

How are we keeping all of our staff and customers safe? In terms of sanitisation not much has changed at The Oxford Food Boy HQ as our stations are cleaned and sanitised daily and staff wear gloves. In addition we have introduced masks while working and our staff members work 2m apart.

Your order will arrive in a sealed box or pouch, you can of course wipe down these external surfaces when they reach you.

How much do the boxes weigh? 

- Our boxes all weigh between 900g to 1kg 

Can we customise our box? 

- We accept custom orders. Simply send us a message on our contact page and one of our customer service team will get back to you as soon as possible. 

How will Covid-19 affect our delivery?

 - During the global pandemic we are trying our best to ensure a quick and efficient service. 

Allegen information? 

 - Please use our contact page before placing an order if you have any concerns regarding allergies. 

Will my box look exactly the same as the picture? 

 - All of our boxes are hand packed to make sure they look perfect when they arrive. How ever all boxes are different so they may look a little different to the display photos.